Reference

Terms That Govern Your goldensweeps Account

Every account on goldensweeps is subject to the terms and policies outlined here — covering how we handle your data, how your account is managed, and what rules apply based on where you are.

State-Dependent EligibilityPayPal, Venmo, Play+ CoveredAccount Data ProtectionsUS English Policy LanguageContact Path Provided
goldensweeps Terms That Govern Your goldensweeps Account
POLICY CONTACT PATHS

How to Reach Us About Legal or Account Questions

If you have a question about these terms, a data request, or a dispute tied to your account or a payment through PayPal, Venmo, or Play+, there are three ways to reach our team. We handle legal and privacy inquiries separately from general account support so your request gets to the right person without delay.

Email Legal Support Send policy questions, data access requests, or formal disputes to our legal inbox. Include your account email and the subject so we can route it correctly.
Live Chat — Account Help For questions about how terms apply to your specific account, our live chat team can pull your account context and clarify policy language in plain terms.
Written Request — Data & Privacy To request a copy of data we hold, or to ask for deletion under applicable state privacy law, submit a written request through your account settings page.
ACCOUNT SECURITY STANDARDS

How We Protect Your Data and Account Access

Our handling of account data follows a straightforward set of practices — encryption in transit, limited internal access, and a defined retention schedule. We do not sell your personal data to third parties. Your account credentials and payment details tied to PayPal, Venmo, or Play+ are stored according to each provider's own security standards alongside ours.

Data Encryption All data transmitted between your device and our servers is encrypted via SSL. This covers account login, payment selection, and any identity verification steps you complete.
Retention and Deletion We keep your account data for as long as your account is active and for a defined period after closure, as required by applicable state law. After that period, it is deleted.
Cookie Policy We use functional and analytics cookies to keep your session active and to understand how the platform is used. You can manage cookie preferences from the settings link in your account.
Who to Contact for Changes To update your data, correct a record, or request account closure, log into your account settings or contact us via the legal inbox — we action those requests directly.

Common Questions About Terms, Rights, and Policy

These are the questions we hear most often about how our legal terms work, what your rights are, and how to act on them. If yours isn't covered here, our live chat team can help clarify.

Access depends entirely on your state's laws. We check eligibility at registration. If sweepstakes play is not permitted where you are, you won't be able to create an account.

Your PayPal or Venmo transaction is governed by both our Sweepstakes Rules and that payment provider's own user agreement. Both sets of terms apply at the same time.

Yes. Submit a written data access request through your account settings or email our legal inbox with your account email. We'll respond as required under applicable state privacy law.

We send notice to the email address on your account. Keep it current — that's how you stay informed when state law changes prompt an update to our terms or payment policies.

Play+ carries its own cardholder agreement from the issuing bank, in addition to our Sweepstakes Rules. Both apply whenever you load or redeem through your Play+ balance.

Request account closure through your account settings or via live chat. We retain your data for the period required by applicable law, then delete it from our active systems.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.